Preparing Your Order

At present, AMbelievable™ only sells standard products. This means we have a range of dampeners ready for immediate delivery, including the model you purchased. However, in the months ahead, we will start offering customized products. This will entail manufacturing your order as it comes in. These two strategies require different processing methods and have distinct timelines.

All orders must be confirmed before processing. If you place an order online and pay with a credit card, the confirmation is automatic, and you will receive an email immediately after your payment is processed. We will confirm your order for other payment methods, such as wire transfers,We will confirm your order for other payment methods, such as wire transfers, once the funds have been fully transferred to our bank account. You can contact our team to expedite this process by providing your official transaction reference number.

Off-the-shelf Products

We are passionate about delivering unparalleled e-commerce standards that rival even Amazon's renowned service. When you place your order from Monday to Friday before 5 pm CET, you can trust that in 99% of cases, we will expertly pick, pack, and ship your products the next day! If your order comes in after 5 pm, don’t worry; we treat it as if it was received the next morning at 9 am, ensuring it will be on its way to you the following day—within 36 hours of your confirmation.

If you place an order after 5 pm Friday or during the weekend, we will process it the following Monday. We can ship orders on Saturdays exceptionally, but that's not a standard rule, and we don't give you any guarantees.

Personalized Dampeners and Beyond

AMbelievable™: Personalization Without Compromise

AMbelievable™ is here to redefine performance, sustainability, and personalization for athletes worldwide. But let’s be honest—delivering fully personalized products at an industrial scale? That’s no walk in the park. The journey from research and development to design and manufacturing can feel like a never-ending headache when dealing with infinite product variations.

To make it happen, we lean heavily on extensive R&D. Once the science behind our innovations is rock-solid, the next challenge is automating complex design processes to keep costs reasonable. Imagine needing three hours of a highly-skilled designer’s time for every single 8-to-16€ dampener order—not a chance!

And that’s not all. We also have to stay ridiculously flexible when it comes to manufacturing, adapting to meet the demands of personalization without skipping a beat. In short, this isn’t a game for the faint-hearted, but at AMbelievable™, we wouldn’t have it any other way.

What’s Changing in Our Order Preparation Process?

A lot, indeed! When you place an order with us, your product will be manufactured on demand. Depending on the product type, we might ask you for additional information—either during the online ordering process or afterward.

For dampeners, the process will remain seamless and entirely online. Other products might require a bit more input from you. Don’t worry, though—it will never get overly complicated!

As we roll out our first personalized products, we’ll update this section with the latest details. Stay tuned for exciting updates!